SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of modirn.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Fast shipping….. i highly recommend this mini air pump. really easy to operate and its build quality. :)
Bought 3 already. Great product, fill at least 700x28c to 60+psi easily when fully charged, more than 2 co2 capsules.
This pump is excellent. It's super fast to inflate the tire during training sessions.
I am very satisfied, compact, lightweight, quick inflation.
Wow! 😮 This is an amazing product and fast delivery to the u.s.. I didn’t have much expectation for this tiny pump given the size but i am pleasantly surprised. It has a fast inflation rate, light weight, and easy to use! Easily one of my best cycling purchases in a long while.
Product as described. Delivered timely. Charges and inflates quickly. Only time will tell how durable the product is, but so far i am pleased.
Works really really well. Essentially identical to name brands
Battery doesnt last long enough for a full set of atv tires, but great for bikes.
An amazing little mini pump, needed a back up for another similar pump i have and this one is so much better! A must have at home although i use it mainly on the go. Greta find!
very good product 👍 it fulfills what you say and feels of very good quality
It’s perfect. Small and light with psi display. Warning use the extension tube to not overheat your valve!
Tried a couple of times so far. Works amazing. Super fast to get to 80 psi with 700x28c tire. Pump will probably do 2 tires on a single charge.
Bought a 2nd one for the wife, i love this thing. Super handy. Enough juice to pump up 3-4 tires from 0 depending on the volume. It’s great. A little heavy, but super handy.
Pump is excellent, fills tires well and holds charge as expected. Is not waterproof but a waterproof bag is supplied!
Lightning fast shipping! Very nice little pump, works great for topping off mtb tires. Fingers crossed it lasts a few seasons.
Shipping was quick and on time. Very satisfied with quality of pump.
Next generation of bicycle tire pump. Works well!
Great item, highly recommend!
I really like the product more than I thought. 👍 The cost-performance ratio at this price is really good and I like it. I'm happy to be able to purchase it at that price. The delivery is perfectly fast and accurate, the quality is also good, and it seems like the best option to repurchase. 😀
Pump works great. Pump was shipped super quick to my location in the states. The package was dropped off even before anything was updated on the aliexpress app. Here's a warning for the pump and the following is my own fault because i didn't read the instructions for the pump. It turns out that the pump runs a little hot and can melt resin stems on certain tpu tubes. If the stems are metal, there shouldn't be any issue. Otherwise, the pump works great and recharges very quickly. A little noisy, but that's to be expected. Highly recommend! !