We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
These smell so good and are so amazing on the lips!! !
Lovely lip gloss, my granddaughter loved the box too 😍
Cute!
It feels like a beautiful photo.
I really loved it, it's very cute and looks like the photo, very good product.
I ordered for the second time as my teenager daughter loves them very much. Recommend. The seller sent to Ireland fast. Thank you!
Shocked!! Amazing and beautiful. Smells so so good. Not a huge amount of product, but it’s not very expensive anyways. Such cute packaging and so soft and easy to apply. Not intense pigment, but very nice.
Very nice set of lip gloss. Love how moist it is.
The colors are very cute and keep the lip very hydrated, the smell is soft and the texture is buttery:> 10/10
Gi-good, smelly, no irritation Ga-good
B set and the color is too pretty😍I said the smell is strange, but it smells a little strange, but I don't think it smells good. I think it will be very stylish.🐷
great !!
great color
I bought both of them the are both amazing products, I just love the way they like melt on my lips
Very nice and soft hydrates a lot
All perfect thank you very much
Colored dog joy
It's good for a light bet, so if you use it all the time, I'm buying it as a set! Two are full coolton lip and one looks like neutral, so I'm using it well.👍
It was once with a different tint, the same design. Gel is a pair and looks pretty I didn't use any other color, but I hope it was pretty.
I think I love it over two sets. I use it very quickly ^ ^