SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of modirn.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The dial size of the watch is moderate and comfortable to wear.
The hairdresser is simple to use and does not require professional skills. It can also shave at home.
The noise during shaving is minimal and will not affect family or roommates.
The battery life of this hairdresser is very long, and it can be used many times on a single charge.
I used it today, it has plenty of power, low voice, and a good touch
The battery life and effectiveness are both good. Also included were chargers, calipers, brushes, lubricating oil, and more.
The electric hairdresser has a good texture and carries a lot of weight when held in hand.
Big brand, professional electric scissors, very durable battery, has been used for a long time and has not been charged yet
After receiving the electric pusher, I tried it out and shaved my hair very clean, with a long battery life and low noise
Exelent. I liked it a lot. Shipment was fast to Colombia. I recommend it to the 100 you will not regret it
I received it. The logistics are fast, everything is complete, and the usage effect is particularly good. There is no jamming at all
The merchant ships quickly, the logistics are also fast, the courier service attitude is good, the merchant packaging is good, and the product is the same as the description
I feel like it's really super user-friendly, you can adjust the distance between the blade and the child's first push to avoid pushing too short. It's great, it doesn't get stuck in the hair, and it won't hurt the scalp.
The charging is quite fast, the accessories are quite complete, and it is very lightweight to hold in your hand
The price is very affordable, the charging is fast, and the haircut is also very comfortable
Quality assurance, family members can use it together, which can save the trouble of queuing up at the barber shop
Charging is fast and can be used while charging, making it very convenient and practical.
It is very practical and convenient for both charging and plugging in. Overall, it is easy to use and worth purchasing
Buying it for a child's haircut, it is very comfortable to use, with low noise and convenient operation
The pusher is particularly lightweight, effortless to hold in the hand, and the blade angle is designed appropriately, making it convenient to use from various angles
Buy it and use it! Very good! Don't get stuck in your hair! Very smooth!
The texture is great, with a complete set of accessories and a smooth haircut
The thing is great, it's the way I want it to look. I tried it on when I brought it back, and the blade was very sharp
As soon as the goods are received, they are sorted in front of the mirror, and the operation is very simple
Very powerful. Adults' hair won't get stuck, and this hairdresser can be used by the whole family. Easy and convenient, very good!